Settlement and no Response

Item: Easton-Berry Collections
Rating: 1
Author: Charmaine W

So I have send an email to these people for an account number to pay the R144.63 that I received an email from Meloshnini Naicker with no response. How useless can a company be by not responding to people. Can someone please send me a settlement letter for the amount of R144.63 that's stated in your email.

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Replies (3)

Easton-Berry Collections's replyOfficial

05 Feb 2024, 13:53

Good day Charmaine,

Trust you are well.

We thank you for inquiry.
Please note our system reflects settlement offer has been issued to you on 05.02.2024.
Kindly be advised your matter has been resolved.

Kind Regards
Maheshree
Easton Berry Collections Team

Easton-Berry Collections's reply05 Feb 2024, 13:53

Official

Charmaine W's updateReviewer Update

09 Feb 2024, 12:35

And like i said settlement letter resolved but so useless in all other areas. i have asked on multiple times for my paid up letter that was paid on the 05/02/2024

Charmaine W's update09 Feb 2024, 12:35

Reviewer Update

And like i said settlement letter resolved but so useless in all other areas. i have asked on multiple times for my paid up letter that was paid on the 05/02/2024

Easton-Berry Collections's replyOfficial

13 Feb 2024, 09:31

Good day Charmaine,

Thank you for your message.

Please note as explained before the delay is due to the incorrect reference you used when making payment.
Kindly be advised an escalation has been directed to the team to advise progress on the letter.

Kind Regards
Maheshree
Easton Berry Collections Team

Easton-Berry Collections's reply13 Feb 2024, 09:31

Official