WR
Werner R

1 reviews | Active since Feb 2024

07 Jun 2024, 10:59

Select capital eastonberry

Werner Ruiters here Eastonberry please I have paid you in full you gave me paid up letter I did dispute please remove select capital from my name it is listed as car loan why would you do such fruad this was truworths account I'll be taking legal action now I did the right thing I have paid now you don't want to remove select. Capital from my name

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Replies (6)
Easton-Berry Collections
Easton-Berry Collections's reply07 Jun 2024, 11:12
Official
Good day Werner R,

Thank you for inquiry.
Please note the matter will be escalated to the relevant department for assistance.
Kindly be advised a mail will be directed to you shortly.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply07 Jun 2024, 11:17
Official
Good day Werner R,

Please note as per our system, you did log a similar complaint in March.
We confirm a mail was directed to you, to provide a current copy of your credit report to enable investigation.

Kindly be advised we are awaiting the credit report to enable assistance.

Kind Regards
Maheshree
Easton Berry Collections Team
WR
Werner R's update07 Jun 2024, 11:21
Reviewer Update
Give me you email address
Easton-Berry Collections
Easton-Berry Collections's reply07 Jun 2024, 11:48
Official
Good day Mr Werner,

Thank you for response.
Please note we have received the credit report and assessed the same.
Kindly be advised the account inquired has been updated correctly on the credit report reflecting a zero balance.
The account does not reflect any listing related to a car loan as mentioned.

We confirm the matter is resolved and account status on the credit report is correct however cannot be removed.

Kind Regards
Maheshree
Easton Berry Collections Team
WR
Werner R's update07 Jun 2024, 15:12
Reviewer Update
Is it possible that you can remove the account from my name because it's paid in full it still affects me negative regarding future credit applications
Easton-Berry Collections
Easton-Berry Collections's reply10 Jun 2024, 08:14
Official
Good day Mr Werner R,

Thank you for response.
Please note the account is required to be listed for a minimum of 3 years to a maximum of 5 years.
We unfortunately are unable to assist with removal of the listing in this regard.

Kind Regards
Maheshree
Easton Berry Collections Team