JC
Johannes C

1 reviews | Active since Oct 2019

28 Sept 2021, 00:54

Se

Hi there I've been trying to get ahold of you guys but no luck, can I please have a settlement amount pls I want to settle my jet store account pls cause now I do make payments but I don't get statements to show how much m left with.

0
Replies (13)
Easton-Berry Collections
Easton-Berry Collections's reply28 Sept 2021, 14:29
Official
Good Day Mr Chauke

We trust you are well and apologize that you were not yet assisted in this regard,

Your matter has been referred to an agent to get a hold of your urgently and assist you with your request to discuss settlement and supply your statement as soon as possible.

Our team have included you in the email correspondence to the relevant department and will keep you copied until you are satisfied that your matter is resolved.

Best Regards
Easton Berry Collections Team

JC
Johannes C's update28 Sept 2021, 15:51
Reviewer Update
Ohk thanx for quick response, I'll wait for ur team 🙏
Easton-Berry Collections
Easton-Berry Collections's reply30 Sept 2021, 11:04
Official
Thank you Johannes:)

I believe our team have assisted you already and your matter is resolved.

Best Regards
The Easton Berry Collections Team
JC
Johannes C's update30 Sept 2021, 13:18
Reviewer Update
Not yet solved but I believe it will be solved soon, as I've managed to settle my account and now waiting for paid up letter. So far so good thanx.
Easton-Berry Collections
Easton-Berry Collections's reply30 Sept 2021, 17:28
Official
Thank you Mr Chauke

We noticed you did settle the account in full with us Monday 28.09.2021.  Our team just awaiting pay over to our client and once this reflects, we will arrange for you to receive your paid up letter.

We will check again tomorrow if the same reflects on their side and keep you posted offline.

Best Regards
The Easton Berry Collections Team
JC
Johannes C's update01 Oct 2021, 06:49
Reviewer Update
Thank you so much for quick response and I'll keep waiting for you guys to send the paid up letter 🙏🙏
Easton-Berry Collections
Easton-Berry Collections's reply03 Oct 2021, 22:44
Official
Thank you Johannes.

The team will follow up again early tomorrow morning and keep you posted.


JC
Johannes C's update05 Oct 2021, 17:58
Reviewer Update
Hi guys, I just want to know how long must I wait for the paid up letter since I've settled my account?
Easton-Berry Collections
Easton-Berry Collections's reply05 Oct 2021, 18:29
Official
Good Day Johannes

Trust you are well.

Please note the paid-up letter has been issued to you a short while ago.
We confirm this matter is now resolved.

Thank you for your time.

Kind Regards
The Easton Berry Collections Team

JC
Johannes C's update07 Oct 2021, 17:59
Reviewer Update
I thought you guys said my paid-up letter has been issued but till today haven't received it yet or maybe guys used post? 🙄🙄 or maybe m the one who didn't understand you?


Easton-Berry Collections
Easton-Berry Collections's reply07 Oct 2021, 18:23
Official
Good Day Sir


Thank you for taking my call.
As per discussion paid-up letter has been issued to you on the 05.10.2021 however we will resend it again now.

Best Regards
Easton Berry Collections Team
JC
Johannes C's update07 Oct 2021, 18:37
Reviewer Update
Thank you very much I got my paid up letter now 🙏🙏 now m free
Easton-Berry Collections
Easton-Berry Collections's reply08 Oct 2021, 03:45
Official
Best Regards Mr Chauke

Chantell Rousseau 
The Easton Berry Collections Team