Rude stuff

One star is still not low enough....I spoke to Sepiso this morning so rude and arrogant....I asked her to give me the amount of payments and also what the arrears on the account was. As funeka helped before letting me know exactly what was happening on the account and what i needed to bring the account to a normal paying account. Then I asked for the supervisor whom I am still waiting for her to call me back....

Lets see you call and the calls are dumped in my face...this is the way your agents are working they are not calling to ask and when we phone to ask and enquire they are rude and arrogant as hell. Whether they like it or not we are still the customer and you will treat us with the same amount of respect that everyone needs. I find this appalling that you have this kind of agents working for you. They have the habit of talking over you as well. And the irritation can be heard in their voices.....Sort your staff out and give me the outstanding statement balance and what the arrears was paid up. I spoke to Asif Narasiah before when I had an issue but still I am having no joy once again as your agents don't understand and are arrogant and rude.