1 reviews | Active since Mar 2014
Rude and unprofessional
I was called by one of your consultants this morning,to make payment arrangements. I politely told her that I am unemployed and can not make arrangements at the moment and she had the nerve to tell me to go look for a job. Train your consultants to be sensitive to our circumstances. She doesn't know the circumstances that forced to quit my job. And here she tells me to go look for a job.if she has one for me then she must give it to me. Her behaviour was very insensitive and rude,unprofessional and inappropriate. Her job is to collect money and not tell us to go look for jobs.
Dear Sir/Madam
Kindly note, all our calls are recorded for your security as well as for quality control purposes. If this is the treatment you have received from our Firm then it is completely unacceptable. Please provide me with the details of the account you were contacted about so that I can listen to the recording and deal with the matter appropriately. We value your feedback and apologise for any inconvenience that may have been caused. I will revert as soon as I am able to investigate the matter.
Yours sincerely
Mr Naicker
Dear Sir/Madam
Kindly note, all our calls are recorded for your security as well as for quality control purposes. If this is the treatment you have received from our Firm then it is completely unacceptable. Please provide me with the details of the account you were contacted about so that I can listen to the recording and deal with the matter appropriately. We value your feedback and apologise for any inconvenience that may have been caused. I will revert as soon as I am able to investigate the matter.
Yours sincerely
Mr Naicker
Good day
We refer to the above matter and advise that should you still require assistance in this regard, we will be happy to address any of your concerns. Kindly feel free to direct your contact details and ID number to ***
We await to hear from you.
Best Regards
Easton Berry Collection Complaints
Good day
We refer to the above matter and advise that should you still require assistance in this regard, we will be happy to address any of your concerns. Kindly feel free to direct your contact details and ID number to ***
We await to hear from you.
Best Regards
Easton Berry Collection Complaints
