AM
Andile M

1 reviews | Active since Dec 2023

23 Jul 2024, 21:22

Rude and arrogant agent

I am being harassed almost everyday for a rain account that i have settled.

Rude and arrogant agent even dropped the call on me. I explain multiples times almost everyday that the account with rain was settled but y’all keep harassing me. A rude agent even demanded I send them proof.

Easton-Berry Collections Is not my client and any issues must be resolved with rain. Y’all guys are even claiming I owe a higher amount compared to the one on my rain profile. Account was settled long time ago, can the rude and arrogant agent stop calling me.

0
Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply24 Jul 2024, 07:40
Official
Good day Andile,

Thank you for your inquiry.
Please note the matter will be investigated.
We advise feedback will be provided soonest.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply05 Aug 2024, 16:09
Official
Good day Andile M,

Trust you are well.
Please note the investigation is complete and file has been closed on our system since 02.08.2024.
We confirm inquiry herein resolved.

Kind Regards
Maheshree
Easton Berry Collections Team