Possible **** company

They are either very badly informed or just really bad at what they do. I get calls from them weekly after the first call.

On the first call, I was made aware of an outstanding amount on my Rain account that I was not aware of, I went through my accounts and saw that it really was outstanding and I arranged to pay Rain using the website while being on the phone with an Easton-berry Collections agent. The agent requested that I acknowledge that I have the dept with Rain and that I owe them that amount, after agreeing she then went on to say that there is another amount due that does not appear on the website.

Now all of a sudden there is around R46.xx extra due that I should pay that is apparently "short paid" but after paying my Rain account I called Rain and confirmed that my account balance is R0.00, I have also requested a final invoice from them to confirm this.

Easton-Berry Collections now keep calling me weekly so that I should acknowledge the R46.xx debt that I have with Rain that I cannot pay using the website and should be paid into an account that they will supply me but only after I acknowledge the debt, if I don't pay it I won't get "a letter" stating that my debt is clear.

Upon further research, I am not finding their website, and the one I do find is hosted with Xneelo going to their email login not that you can find an email anywhere should you even need it, furthermore, they also keep the phone from cellphone numbers and not a valid landline and their calls keep dropping after the greeting or upon answering leaving even more queries regarding if they really are a valid company, even their address looks like a complex with a few for sale signs in the front no company logo or anything, why do they never email me the so-called "outstanding amount" and why should I acknowledge the debt first before receiving the banking details.