WL
Walter L

1 reviews | Active since Dec 2023

24 Jul 2024, 15:02

Poor customer service

Poor Customer service. no respond on there emails .I send emails requesting paid up letters for my account agent told me to send email they don't assist via call. I did so no respond. my TFG account they put more interest R542.72 on plus they charge you for calling them using your airtime.

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Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply24 Jul 2024, 15:24
Official
Good day Walter L,

Thank you for inquiry.
Please note the accounts have been handed over to our office for debt recovery on behalf of the respective credit providers.
We advise all charges are app**** to the account in accordance with the Debt Collectors Act 114 of 1998.

Kindly be advised your profile will be assessed with detail feedback provided accordingly.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply26 Jul 2024, 10:59
Official
Good day Walter L,

Please note as per emails directed to you, we advise one of the accounts have been settled and paid-up letter issued.
We advise clarity has been provided with respect to account statement supp**** for the currently outstanding account.

Kindly be advised inquiry herein is resolved.

Kind Regards
Maheshree
Easton Berry Collections Team