FO
Friedle O
1 reviews | Active since Nov 2019
15 Nov 2019, 06:46
Please help me get my refund
They need to refund me and now they not coming back to me after numorous emails of me begging for feedback. I called the call center and was told there was a refund logged for me on the system but there is nothing he can do for me this has been going on since September unacceptable and very unprofessional.
Helpful (0)
Replies (5)0
Replies (5)
Easton-Berry Collections's replyOfficial
15 Nov 2019, 11:04Good day Friedle O
Thank you for your complaint, which we acknowledge receipt of.
We refer to your request for a refund on the account in question and confirm that the relevant department have been ready to process your refund, however the team still awaiting the relevant documents from you for the refund to be processed.
We will have an agent contact you, in order for you to urgently supply your bank statement and ID copy your refund to be done.
Best Regards
The Easton Berry Collections Team
Thank you for your complaint, which we acknowledge receipt of.
We refer to your request for a refund on the account in question and confirm that the relevant department have been ready to process your refund, however the team still awaiting the relevant documents from you for the refund to be processed.
We will have an agent contact you, in order for you to urgently supply your bank statement and ID copy your refund to be done.
Best Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply15 Nov 2019, 11:04
Official
Good day Friedle O
Thank you for your complaint, which we acknowledge receipt of.
We refer to your request for a refund on the account in question and confirm that the relevant department have been ready to process your refund, however the team still awaiting the relevant documents from you for the refund to be processed.
We will have an agent contact you, in order for you to urgently supply your bank statement and ID copy your refund to be done.
Best Regards
The Easton Berry Collections Team
Thank you for your complaint, which we acknowledge receipt of.
We refer to your request for a refund on the account in question and confirm that the relevant department have been ready to process your refund, however the team still awaiting the relevant documents from you for the refund to be processed.
We will have an agent contact you, in order for you to urgently supply your bank statement and ID copy your refund to be done.
Best Regards
The Easton Berry Collections Team
FO
Friedle O's updateReviewer Update
15 Nov 2019, 13:28The documents was sent to them twice, and after that 7 other emails to try and find out when it will be paid out
FO
Friedle O's update15 Nov 2019, 13:28
Reviewer Update
The documents was sent to them twice, and after that 7 other emails to try and find out when it will be paid out
Easton-Berry Collections's replyOfficial
15 Nov 2019, 14:15Good day Friedle O
Thank you for sending this.
The team have now received it and the refund will be processed today and should reflect in your account by Monday.
Kind Regards
The Easton Berry Collections Team
Thank you for sending this.
The team have now received it and the refund will be processed today and should reflect in your account by Monday.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply15 Nov 2019, 14:15
Official
Good day Friedle O
Thank you for sending this.
The team have now received it and the refund will be processed today and should reflect in your account by Monday.
Kind Regards
The Easton Berry Collections Team
Thank you for sending this.
The team have now received it and the refund will be processed today and should reflect in your account by Monday.
Kind Regards
The Easton Berry Collections Team
FO
Friedle O's updateReviewer Update
15 Nov 2019, 14:33Thank you very much
FO
Friedle O's update15 Nov 2019, 14:33
Reviewer Update
Thank you very much
Easton-Berry Collections's replyOfficial
17 Nov 2019, 18:51Pleasure Friedle O
Easton-Berry Collections's reply17 Nov 2019, 18:51
Official
Pleasure Friedle O