LK
Lionel K

1 reviews | Active since Nov 2014

07 Jul 2021, 15:01

Please beware of these people that threatened me to pay them money

These people allege I owe them money but do not provide supporting documents when requested to do so. Instead, they send me an invoice with several items that they are billing me, while I never consented to obtain any services from them. Further, they are threatening me with a court case! I suspect that they have a **** going where they threaten people into paying them money.

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Replies (3)
Easton-Berry Collections
Easton-Berry Collections's reply07 Jul 2021, 18:54
Official
Good day Lionel K

We refer to complaint and confirm that the account in question was referred to us on 08.04.2021, after termination from debt review with Consumer Friend.

The termination while under debt review was done due to the account not receiving any further payment since 01.12.2020 with the last payment reflecting as R424.46.  Unfortunately, the account at this point was not yet settled and still required payment to stay under debt review.

Should payments have been done from your side after the above date, you are welcome to forward such proof of payments to our offices to investigate and query with Consumer Friend.

We will arrange for an agent to keep in touch with you to further discuss and resolve your matter.

Best Regards
The Easton Berry Collections Team
LK
Lionel K's update07 Jul 2021, 19:22
Reviewer Update
Oh, should I first complain about a public forum before you disclose on whose behalf you act? At the very least, you can provide me with the account number that Capfin has so that I can follow up and find out what this is about and why you are harassing me. See, I’m doing your job for you.

Feel free to post these private details, including my debt review here, as you have already done. I never had dealings with you where I consented to you processing and even public posting my private information. You already decided to do that, so I will wait for your answer here. What is these Capfin account details!
Easton-Berry Collections
Easton-Berry Collections's reply08 Jul 2021, 11:47
Official
Good Day Lionel K

Our offices mainly specialize in exit debt review accounts, which is the reason your account was referred to us for Collection.

The team have requested proof of the documents you require from head office as well as the statement of the account prior to the handover to our offices for your ease of reference.

These will be made available to you shortly.

Best Regards
The Easton Berry Collections Team