LM
Lesego M
1 reviews | Active since Feb 2024
01 Feb 2024, 01:47
Paud up letter
I've settled my account on the 5th of January 2024 and requested for a paid up letter. I was told to wait 7-14 working days, and it's now February, I still haven't got it. I've sent emails but they don't respond. These people are just terrible at their job.
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Replies (2)0
Replies (2)
Easton-Berry Collections's replyOfficial
05 Feb 2024, 14:00Good day Lesego,
Trust you are well.
We kindly refer to complaint and wish to assist.
Please note your account has been settled with a discount.
Kindly be advised the team are liaising with head office to confirm the discount portion has been written off on their system.
We assure you once confirmation is receipted from client, a paid up letter will be made available to you.
Kind Regards
Maheshree
Easton Berry Collections Team
Trust you are well.
We kindly refer to complaint and wish to assist.
Please note your account has been settled with a discount.
Kindly be advised the team are liaising with head office to confirm the discount portion has been written off on their system.
We assure you once confirmation is receipted from client, a paid up letter will be made available to you.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply05 Feb 2024, 14:00
Official
Good day Lesego,
Trust you are well.
We kindly refer to complaint and wish to assist.
Please note your account has been settled with a discount.
Kindly be advised the team are liaising with head office to confirm the discount portion has been written off on their system.
We assure you once confirmation is receipted from client, a paid up letter will be made available to you.
Kind Regards
Maheshree
Easton Berry Collections Team
Trust you are well.
We kindly refer to complaint and wish to assist.
Please note your account has been settled with a discount.
Kindly be advised the team are liaising with head office to confirm the discount portion has been written off on their system.
We assure you once confirmation is receipted from client, a paid up letter will be made available to you.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's replyOfficial
14 Feb 2024, 16:05Good day Lesego,
Hope you are well.
We kindly refer to inquiry and advise paid up letter has been issued to you on 12.02.2024.
We confirm inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team
Hope you are well.
We kindly refer to inquiry and advise paid up letter has been issued to you on 12.02.2024.
We confirm inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply14 Feb 2024, 16:05
Official
Good day Lesego,
Hope you are well.
We kindly refer to inquiry and advise paid up letter has been issued to you on 12.02.2024.
We confirm inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team
Hope you are well.
We kindly refer to inquiry and advise paid up letter has been issued to you on 12.02.2024.
We confirm inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team