Pathetic

<p>Twice I was told that my foschini account is settled, all of the sudden they say I'm owing the amount they've been telling me about from January. Clearly they do not update their system and promised to send me the statement but never did. I do not understand how these people work and how come I've been owing the same amount since January and they've been deducting the money from my bank account. The service is truly pathetic and I need this issue to be resolved cause I can't keep on paying for something I don't know. </p>