mB
melinda B

1 reviews | Active since Jan 2014

19 Jun 2023, 12:26

Pathetic

They called me in April 2023 regarding a rain account that's in arrears .I said no problem please email the statment of account that I can settle. They did not do it.Today i did get a call again and said please forward me a statement of account confirming the amount.They said no I must confirm over the phone,I've totally lost it Then they said me the most unprofessional SMS PLEASE PAY YOUR RAIN ACCOUNT EASTON BERRY INC ABSA BANK ****** REF NO RN******X

How must I know that it is the attorneys bank account ??? How must i know this is the full and final settlement and the case will be closed after this payment ?????

The cellphone number they are using is listed as spam political party by 2320 people

So looking at your reviews it seems that your company has a huge problem in communicating and finalising cases

0
Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply19 Jun 2023, 13:10
Official
Good day Melinda

Thank you for complaint which is well received.
We confirm we are collecting on behalf of the Credit Provider Rain.

We advise an inquiry has been directed to our team to assist you with an account statement shortly.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply27 Jun 2023, 09:50
Official
Good day Melinda

Please note our system reflects your account has been settled.
Kindly be advised paid up letter has been issued to you.

We confirm your inquiry has been resolved.

Kind Regards
Maheshree
Easton Berry Collections Team