OJ
Once J
1 reviews | Active since Jun 2020
03 Mar 2021, 14:38
Paidup letter request
I requested paidup letter 2 weeks ago and I was promised to received it within the next seven days and when I called their offices I was told that I need to send an email which I did it few times and no response from their offices. I have settle my account and send them proof of payment which they told me that they received and my account is settled. When it comes to my paidup letter I have to be send up and down I wonder what is the reason for them
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Easton-Berry Collections's replyOfficial
03 Mar 2021, 15:52Good day Once J
Thank you for your complaint.
The Call Center team did refer your request to our Admin team who was in the process of issuing your letter.
We have ensured that your letter was sent out today. Should you have any further concerns, you may log these with our complaints team.
Best Regards
The Easton Berry Collections Team
Thank you for your complaint.
The Call Center team did refer your request to our Admin team who was in the process of issuing your letter.
We have ensured that your letter was sent out today. Should you have any further concerns, you may log these with our complaints team.
Best Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply03 Mar 2021, 15:52
Official
Good day Once J
Thank you for your complaint.
The Call Center team did refer your request to our Admin team who was in the process of issuing your letter.
We have ensured that your letter was sent out today. Should you have any further concerns, you may log these with our complaints team.
Best Regards
The Easton Berry Collections Team
Thank you for your complaint.
The Call Center team did refer your request to our Admin team who was in the process of issuing your letter.
We have ensured that your letter was sent out today. Should you have any further concerns, you may log these with our complaints team.
Best Regards
The Easton Berry Collections Team