Paid up Woolworths accounts x2 not updated on ITC

My two accounts handled by Eastonberry was paid up on 13/08/2015 and not updated on my ITC record. It reflects as 150+ days. I have sent proof of payments on 13/08. I have also sent a request to Keloshni on 13/08 to update my account payment as well as my ITC record. This needs to be updated immediately as it affects my credit record adversely.<br> <br> The accounts in question:<br> Acc Nr *** and ***