MM
Mpumezo M

1 reviews | Active since Aug 2026

24 Aug 2026, 17:01

Paid up letters

How do I get my paid up letter because I can not reach by phone and email.

0
Replies (6)
Easton-Berry Collections
Easton-Berry Collections's reply25 Aug 2026, 08:21
Official
Good day Mpumezo

Trust you are well.
 
We acknowledge receipt of your complaint and your request for a paid-up letter.
 
Please be advised that we are currently accessing and reviewing the account to verify the relevant information. Once our review has been concluded, we will provide you with an update regarding your request.
 
We appreciate your patience and understanding in the interim.
 
Kind regards,
Hlengiwe
The Easton-Berry Collections Team 
Easton-Berry Collections
Easton-Berry Collections's reply25 Aug 2026, 11:32
Official
Good day Mpumezo,
 
Trust you are well.
 
Please be advised that the paid-up letter has been issued.
 
We hereby confirm that this matter has been resolved.
 
Kind regards,
 Hlengiwe
 The Easton-Berry Collection Team
MM
Mpumezo M's update25 Aug 2026, 16:14
Reviewer Update
Thanks guys for the help
MM
Mpumezo M's update26 Aug 2026, 12:51
Reviewer Update
I'm struggling to get my mr price paid up letter. They are referring me to you guys
Easton-Berry Collections
Easton-Berry Collections's reply26 Aug 2026, 14:22
Official
Good day Mpumezo,
 
Trust you are well.
 
Please be advised that the account was closed/withdrawn from our office while there was an outstanding balance.
 
Kindly note that we have escalated the matter to the credit provider to enquire about the status of the account.
 
We will provide you with an update as soon as we receive feedback from the relevant team.
 
Kind regards,
 Hlengiwe
 The Easton-Berry Collection Team
Easton-Berry Collections
Easton-Berry Collections's reply26 Aug 2026, 16:51
Official
Good day Mpumezo,
 
Trust you are well.
 
Please be advised that the credit provider has confirmed that your Mr Price account has been fully settled and closed.
 
Kindly note that a paid-up letter for the account has been issued.
 
We hereby confirm that this matter has been resolved and is now closed.
 
Kind regards,
 Hlengiwe
 The Easton-Berry Collection Team