Hellopeter
Share Your Experience
DW
Dineo W

1 reviews | Active since Nov 2022

30 Jul 2023, 13:43

paid up letters.

These ones are ****s. I paid them on the 17th of July and they said I should send them proof of payment, and I did for me to receive paid up letters for capfin and truworths. now I'm receiving non payment smses instead of paid up letters. and it is crucial for my name to be cleared as Im in the FSP industry and I can't be insolvent. email is ***

0
Replies (4)
DW
Dineo W's update30 Jul 2023, 13:58
Reviewer Update
Worse no one is responding to my email and follow ups.
Easton-Berry Collections
Easton-Berry Collections's reply30 Jul 2023, 21:10
Official
Dear Dineo W

Your complaint is well received, and we can assure you that a team will investigate your matter as soon as possible.

Feedback will be supp**** Monday morning earliest, which is tomorrow.

Best Regards
Chantell
The Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply01 Aug 2023, 08:55
Official
Good day Dineo W

Hope you are well.

Please note Capfin Account paid up letter has been sent to you on 31.07.2023.
We advise the team are currently awaiting feedback from our client in respect of the Truworths Account to enable issuance of the paid up letter.

Kindly be advised we will provide progress updates until matter is resolved.

Kind Regards
Maheshree
Easton Berry Collections Team 
Easton-Berry Collections
Easton-Berry Collections's reply10 Aug 2023, 16:19
Official
Good day Dineo

Trust you are well.

Please note your Truworths Account has been updated to paid up.
We advise paid up letter has been issued to you and query herein is resolved.

Kind Regards
Maheshree
Easton Berry Collections Team