Paid up letter outstanding

Item: Easton-Berry Collections
Rating: 1
Author: Willem S

I have paid these guys in 2021 in July August and September the amount that was owed on my Capfin account and was told that I would receive a paid up letter and I have emailed and tied to phone with no luck now Capital data is contacting me with the same account that needs to be paid

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Replies (2)

Easton-Berry Collections's replyOfficial

13 May 2023, 21:04

Dear Willem

Thank you for your review.

Unfortunately, our complaints department is closed over the weekend, however we assure you that an investigation regarding your account will be conducted first thing on Monday morning.

We will keep you posted regarding your account.

Kind Regards
Chantell
The Easton Berry Collections Team

Easton-Berry Collections's reply13 May 2023, 21:04

Official

Easton-Berry Collections's replyOfficial

15 May 2023, 11:19

Good day Willem

Hope you are well.

Please note your account has been investigated and in indeed paid-up, as per letter issued.
Kindly be advised an inquiry has been directed to the credit provider to update their system accordingly.

We confirm your inquiry has been resolved.

Kind Regards
Maheshree
Easton Berry Collections Team

Easton-Berry Collections's reply15 May 2023, 11:19

Official