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dorkasm M

1 reviews | Active since Jun 2014

22 Nov 2023, 10:19

PAID UP LETTER NEEDED PATHETIC SERVICES AM TAKEN FROM PILLAR TO POST FOR A SIMPLE LETTER

Hi since i cannot get hold of you on your lines am looking for a paid up letter i have requested ,i have been trying to get some service from you guys wihtout any success you phones are forever off i cannot stand it

please call me on *** or email me my paid up letter to my email address asap your services sucks

0
Replies (14)
Easton-Berry Collections
Easton-Berry Collections's reply22 Nov 2023, 10:42
Official
Good day Dorkasm,

Thank you for your inquiry.

Please note we have arranged for an agent to assist you shortly.

Kind Regards
Maheshree
Easton Berry Collections Team


dM
dorkasm M's update22 Nov 2023, 10:45
Reviewer Update
What is your contact center number cos the *** is not working i need this letter asap please contact me now *** and email me ***
Easton-Berry Collections
Easton-Berry Collections's reply22 Nov 2023, 11:00
Official
Good day Dorkasm,

Please note your profile has been investigated.
We confirm paid up letter has been issued to you previously.

Kindly be advised a detailed email has been directed to you offline with paid up letter provided once again.
We confirm inquiry herein has been resolved.

Kind Regards
Maheshree
Easton Berry Collections Team

dM
dorkasm M's update22 Nov 2023, 11:28
Reviewer Update
i need paid up letter for a JD GROUP ACCOUNT that i have received please check and sent all paid up letter under my ID *** JD GROUP had a morkels furniture account with them
Easton-Berry Collections
Easton-Berry Collections's reply22 Nov 2023, 11:47
Official
Good day Dorkasm,

Thank you for your response.
Please note an inquiry has been escalated to the team for assistance.

Kindly be advised feedback will be provided soonest.

Kind Regards
Maheshree
Easton Berry Collections Team
dM
dorkasm M's update22 Nov 2023, 13:04
Reviewer Update
What is the turn around time for the escalation ?

Easton-Berry Collections
Easton-Berry Collections's reply22 Nov 2023, 13:21
Official
Good day Dorkasm,

We do not have a turn around time.
Please note progress updates will be provided until matter is resolved.

Kind Regards
Maheshree
Easton Berry Collections Team
dM
dorkasm M's update22 Nov 2023, 14:06
Reviewer Update
Noted will await your feedback on this matter soonest
Easton-Berry Collections
Easton-Berry Collections's reply22 Nov 2023, 14:27
Official
Good day Dorkasm,

Thank you for response which is noted.
Please be advised the team have emailed our client concerning your account.

Feedback will be reverted once received from head office.

Kind Regards
Maheshree
Easton Berry Collections Team
dM
dorkasm M's update24 Nov 2023, 11:11
Reviewer Update
Good day

am still awaiting for feedback ,what is so difficult in to getting a letter mailed to me by yall

I demand to get a responds today with the pay up letter for JD groups please ,i asked what the turn around time is i was told there is no turn around time so does that mean i will get the simple letter in 2024 come up maan dont play with me here EMAIL ME THAT LETTER ASAP
Easton-Berry Collections
Easton-Berry Collections's reply24 Nov 2023, 11:23
Official
Good day Dorkasm,

Please note as advised we are awaiting feedback from head office.
Kindly be advised we will escalate a follow-up once again.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply24 Nov 2023, 12:22
Official
Good day Dorkasm,

Please note we have received the paid up letter.
We confirm paid up letter has been issued and inquiry herein is resolved.

Have a great day further.

Kind Regards
Maheshree
Easton Berry Collections Team
dM
dorkasm M's update24 Nov 2023, 12:31
Reviewer Update
Thank you well received

Thank you for your assistance
Easton-Berry Collections
Easton-Berry Collections's reply24 Nov 2023, 12:53
Official
Good day Dorkasm,

Thank you for confirmation.

Have a great day further.

Kind Regards
Maheshree