NM
NOMPUMELELO M
1 reviews | Active since Mar 2020
05 Mar 2020, 15:44
Paid up letter
Easton berry collections is a nightmare and their consultants are rude. I paid my acc in full in January 25, 2020 and I requested a paid up letter I was told I must wait 7 to 14 working days, I did that. I called again they told me I must send an email and I was patient enough to wait for a 5 weeks, when I called me this Monday the consultant told there's nothing they can do I have to follow the processes.
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Easton-Berry Collections's replyOfficial
05 Mar 2020, 17:50Good day Nompumelelo M
Thank you for your complaint.
We have referred to our system, which indicates that the paid up letter was already issued to the email address you supp**** ourselves *** on 31.01.2020.
We will attempt to supply the paid up letter to the email address on the profile you have enclosed on this site.
Kind Regards
The Easton Berry Collections Team
Thank you for your complaint.
We have referred to our system, which indicates that the paid up letter was already issued to the email address you supp**** ourselves *** on 31.01.2020.
We will attempt to supply the paid up letter to the email address on the profile you have enclosed on this site.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply05 Mar 2020, 17:50
Official
Good day Nompumelelo M
Thank you for your complaint.
We have referred to our system, which indicates that the paid up letter was already issued to the email address you supp**** ourselves *** on 31.01.2020.
We will attempt to supply the paid up letter to the email address on the profile you have enclosed on this site.
Kind Regards
The Easton Berry Collections Team
Thank you for your complaint.
We have referred to our system, which indicates that the paid up letter was already issued to the email address you supp**** ourselves *** on 31.01.2020.
We will attempt to supply the paid up letter to the email address on the profile you have enclosed on this site.
Kind Regards
The Easton Berry Collections Team