TM
Thabo M

1 reviews | Active since Dec 2012

13 May 2024, 00:23

Paid up Letter

My name is Thabo Modibane, my Rain account was handed over to Easton-Berry Attorneys, I made payments on the account to settle it. My last payment was in October 2023, I have been trying since last year to get a paid up letter. Every time I call I would hold for over 30 minutes only to be dismissed like my matter is not that serious. A consultant will tell me the matter will be escalated, until next year I will always be told about escalations. Please find a way of sorting out this matter.

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Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply13 May 2024, 08:29
Official
Good day Mr T Modibane,  
Thank you for inquiry herein concerning Rain Account.Please note the account has been settled with our office since November 2023.  We acknowledge paid up letter request and advise the account has reverted to the Service Provider in respect of arrears settled. In light of the above, you are advised to contact Rain directly for assistance regarding paid up letter. 

We confirm inquiry herein is resolved and email directed to you with details of your account.

Kind Regards
Maheshree
Easton Berry Collections Team