XM
Xitshembhiso M

1 reviews | Active since Nov 2021

30 Nov 2021, 19:47

paid up letter

i have paid my account according to the arrangement we have made and its almost 3 months now and requested for a paid up letter and all they give is a run around and everyday you call you will get a new story from their consultants.

I wonder if one day they will give me that letter as it is the last puzzle to my financial freedom and these guys are standing on my way

0
Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply30 Nov 2021, 22:37
Official
Good Evening Xitshembhiso M

Your complaint is well received and we can confirm that a dedicated agent will arrange for you to be assisted shortly.

We will keep you posted with the progress of your matter.

Kind Regards
Chantell Rousseau
The Easton Berry Collections Team

Easton-Berry Collections
Easton-Berry Collections's reply01 Dec 2021, 13:01
Official
Good day Xitshembhiso M

Trust you are well,

Our team investigated the matter and confirmed our system indicates that the paid up letter was issued out on 28 October 2021 already, but they have made a note to resend the same to you today.

Best Regards
Chantell Rousseau
The Easton Berry Collections Team