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Mpumelelo M

1 reviews | Active since Jul 2025

21 Jul 2025, 15:39

Paid up letter

I have been calling to get a paid up letter but they cannot assist they tell me I must wait for 3 months but I paid in April and now its end of July. Really poor service.

0
Replies (3)
Easton-Berry Collections
Easton-Berry Collections's reply21 Jul 2025, 16:09
Official
 
Good day Mpumelelo

Trust you are well.

Thank you for bringing your concerns to our attention. Please be advised that we will look into your inquiry and provide a resolution promptly.

Should you require further assistance ,please don't hesitate to contact our offices on ***.

Kind Regards
Hlengiwe
Easton-Berry Collections 
MM
Mpumelelo M's update21 Jul 2025, 16:18
Reviewer Update
Aggg I know that the prompt response wont be a response at all, I have been not getting replies even on the complaints email.
Easton-Berry Collections
Easton-Berry Collections's reply04 Aug 2025, 10:47
Official
 Good day Mpumelelo

Trust this email finds you well.

We trust that you are satisfied with the resolution of your recent inquiry regarding the paid-up letter. We appreciate your patience while we investigated the matter.

Should you require any further assistance, please do not hesitate to contact our offices at ***.

Kind regards,
Hlengiwe 
Easton-Berry Collections