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Sandile N

1 reviews | Active since Apr 2023

24 Apr 2023, 10:01

Paid up letter

I really don't understand what's taking you guys long with my paid up letter you called me to settle the debt I settled and you said with in 5 working days today it's day 28 no Paid up letter

0
Replies (4)
Easton-Berry Collections
Easton-Berry Collections's reply24 Apr 2023, 11:06
Official
Good day Sandile

Thank you for your inquiry.

We do apologize for any inconvenience, and advise your matter will be attended to shortly.

Kind Regards
Maheshree
Easton Berry Collections Team
SN
Sandile N's update24 Apr 2023, 12:54
Reviewer Update
It's been 27 days and when I call all you do is tell me the same thing can you kindly send me my paid up letter
Easton-Berry Collections
Easton-Berry Collections's reply24 Apr 2023, 13:47
Official
Good day Sanele

Please note our team have send a request to the credit provider requesting your paid-up letter and confirmation that your account is settled.
Kindly be advised we are not in receipt of feedback however an urgent follow-up has been escalated in this regard.

We will be in communication with you offline on the progress in this regard.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply05 May 2023, 10:44
Official
Good day Sandile

We are pleased to inform you that your paid-up letter has been issued.
We confirm the matter herein has been resolved.

Kind Regards
Maheshree
Easton Berry Collections Team