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1 reviews | Active since Aug 2020

26 Oct 2023, 20:34

PAID ALREADY

Received a payment request today even though I already settled my Rain account on Rain yesterday. I will not be paying twice. My so called debt (which shouldn't exist in the first place because I already CANCELLED Rain last year and they still continued to charge me) is SETTLED. Thank you and GOOD DAY

0
Replies (4)
Easton-Berry Collections
Easton-Berry Collections's reply27 Oct 2023, 07:50
Official
Good day Missy A,

Thank you for your inquiry.

We advise the matter will be investigated.
Kindly note we will email you shortly to obtain the proof of payment made yesterday to settle the account.

Kind Regards
Maheshree
Easton Berry Collections Team

Easton-Berry Collections
Easton-Berry Collections's reply02 Nov 2023, 09:18
Official
 Good day Maseeha,  We advise our client has confirmed receipt of payment. Please note we are currently awaiting payment to reflect on our system to enable updating of the account.  Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply17 Nov 2023, 13:32
Official
Good day Maseeha,

Hope you are well.

Please note we are currently awaiting payment to reflect, we have escalated a follow-up to client to provide a progress update.
We advise progress updates will be provided to you offline.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply24 Nov 2023, 11:39
Official
Good day Maseeha,

Thank you for your patience.

We advise your account has been updated to paid up as per feedback from our client.
We confirm inquiry has been resolved with paid up letter issued to you.

Kind Regards
Maheshree
Easton Berry Collections Team