PT
P T
1 reviews | Active since Aug 2022
10 Aug 2022, 13:15
Not the customer they are looking for
These people call me everyday without fail and I have made them aware everyday that the person they are calling about is not me but my colleague with whom we are not on speaking terms, on numerous occasions I even gave them her phone number but they still call without fail. I am on medication for depression and anxiety and such calls stress me a lot.
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Easton-Berry Collections's replyOfficial
10 Aug 2022, 13:44Good Day PT
Trust you are well.
We kindly refer to complaint logged herein and wish to assist.
We acknowledge your statement concerning you being contacted for your colleagues account, we do apologize for the inconvenience.
We understand that she may have shared your number as a contact number when opening her account, however in terms of POPI Act and to establish a resolve on the matter, we will arrange for your contact number to be removed from our system.
Kind Regards
Maheshree
Collection Complaints
Trust you are well.
We kindly refer to complaint logged herein and wish to assist.
We acknowledge your statement concerning you being contacted for your colleagues account, we do apologize for the inconvenience.
We understand that she may have shared your number as a contact number when opening her account, however in terms of POPI Act and to establish a resolve on the matter, we will arrange for your contact number to be removed from our system.
Kind Regards
Maheshree
Collection Complaints
Easton-Berry Collections's reply10 Aug 2022, 13:44
Official
Good Day PT
Trust you are well.
We kindly refer to complaint logged herein and wish to assist.
We acknowledge your statement concerning you being contacted for your colleagues account, we do apologize for the inconvenience.
We understand that she may have shared your number as a contact number when opening her account, however in terms of POPI Act and to establish a resolve on the matter, we will arrange for your contact number to be removed from our system.
Kind Regards
Maheshree
Collection Complaints
Trust you are well.
We kindly refer to complaint logged herein and wish to assist.
We acknowledge your statement concerning you being contacted for your colleagues account, we do apologize for the inconvenience.
We understand that she may have shared your number as a contact number when opening her account, however in terms of POPI Act and to establish a resolve on the matter, we will arrange for your contact number to be removed from our system.
Kind Regards
Maheshree
Collection Complaints