MI
Melissa I

1 reviews | Active since Dec 2023

30 Dec 2025, 16:13

No settlement lettermrp55352

I have been phoning and requesting a settlement letter from this company to no avail they are useless

0
Replies (4)
Easton-Berry Collections
Easton-Berry Collections's reply30 Dec 2025, 16:21
Official
Dear Melissa

We hope you are well.

A dedicated agent will assist you shortly.

Kind Regards
Chantell
The Easton Berry Collections Team
MI
Melissa I's update31 Dec 2025, 06:40
Reviewer Update
It is such a pity that you are so quick to respond with words on hello peter to save face and seem like you are on it.I have not been contacted by this dedicated agent as you were so quickly to reply to.Your services are bad,ridiculous to say the least.I was told I will get the settlement letter,that I will get it during the day and I am still waiting
Easton-Berry Collections
Easton-Berry Collections's reply31 Dec 2025, 08:23
Official
Good day Melissa

Please note that during the holidays there are limited agents available, and our office hours are from 08:00 to 16:30.  As per our response yesterday to you at 16:21 an agent will be in touch with you shortly.

Warm Regards
Chantell
Easton-Berry Collections
Easton-Berry Collections's reply31 Dec 2025, 12:29
Official
Dear Melissa

Our team confirmed that the settlement letter has now been issued to you and this was well received on your end.

We believe this matter is now resolved.

Kind Regards
Chantell
The Easton Berry Collections Team