TA
Teresa A
1 reviews | Active since Nov 2015
21 Oct 2020, 08:33
No response to request for refund.
Easton-Berry Collections are very quick to take your money but you get absolutely no response when you have overpaid and you request a refund. I have sent three emails over 3 weeks asking for a statement and refund, supplying my ID document and bank details and I get no response whatsoever. It was only by chance that I realised that I have overpaid, they didn't let me know and would have happily continued taking my money. Disgusting customer service!!!!
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Easton-Berry Collections's replyOfficial
21 Oct 2020, 16:18Good day Teresa
We refer to your complaint.
The matter has been referred to the relevant teams to assist you with your request and advise you what documents are required in order for your request to be processed.
Kind Regards
The Easton Berry Collections Team
We refer to your complaint.
The matter has been referred to the relevant teams to assist you with your request and advise you what documents are required in order for your request to be processed.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply21 Oct 2020, 16:18
Official
Good day Teresa
We refer to your complaint.
The matter has been referred to the relevant teams to assist you with your request and advise you what documents are required in order for your request to be processed.
Kind Regards
The Easton Berry Collections Team
We refer to your complaint.
The matter has been referred to the relevant teams to assist you with your request and advise you what documents are required in order for your request to be processed.
Kind Regards
The Easton Berry Collections Team