DB
Dylan B

1 reviews | Active since Jul 2015

15 Jul 2015, 10:01

No response being given

I had made arrangement end of last year to pay up Woolworths account in 3 payments via debit order. I paid the activation fee and subsequently the debits ran off <br> <br> In March 2015 , I was debited and the query raised as to why and requested paid up letter , with no response. It was suppose to 3 payments and activation fee. I have made four payments - 3/12/2014 , 19/12/2014, 28/1/2015 , 27/2/201<br> <br> I have now been debited twice over (May & June) and subsequently reversed , which obviously does not look on my statements.<br> <br> I have forwarded all correspondences from when the arrangements was initiated as requested and yet to receive any response or feedback / update as to when I will receive my paid up letter and the ITC update done.

0
Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply17 Jul 2015, 08:41
Official
Hello dbrowne9137,

The discount that was offered to you was on condition that the last payment be made on or before 31 December 2014.

Unfortunately the 3rd payment you made was only made in January 2015 and not before 31 December as required by the rules of the offered discount.

The outstanding balance is thus due by you.

Many thanks
Easton Berry Inc