SD
Seipati D
1 reviews | Active since Oct 2021
01 Oct 2021, 13:27
No communication poor service
I have settled my thruworths account yesterday when I tried to call today for paid up letter I can't get through them. I need my paid up letter before Monday if which I did explain to the consultant that called. Their email is not even working. Should I send a dispute with the ombudsman or what? because this is realy frustrating.
Helpful (0)
Replies (5)0
Replies (5)
Easton-Berry Collections's replyOfficial
01 Oct 2021, 13:35Good Day Seipati
Trust you are well.
We apologize that you have not been assisted to your satisfaction.
Kindly note we will be in communication with you offline to establish how we may better assist.
Kind Regards
Easton Berry Collections Team
Trust you are well.
We apologize that you have not been assisted to your satisfaction.
Kindly note we will be in communication with you offline to establish how we may better assist.
Kind Regards
Easton Berry Collections Team
Easton-Berry Collections's reply01 Oct 2021, 13:35
Official
Good Day Seipati
Trust you are well.
We apologize that you have not been assisted to your satisfaction.
Kindly note we will be in communication with you offline to establish how we may better assist.
Kind Regards
Easton Berry Collections Team
Trust you are well.
We apologize that you have not been assisted to your satisfaction.
Kindly note we will be in communication with you offline to establish how we may better assist.
Kind Regards
Easton Berry Collections Team
SD
Seipati D's updateReviewer Update
01 Oct 2021, 15:24Good day
Kindly do so and provide a direct line where we could contact you.
I am still waiting for your call.
Kindly do so and provide a direct line where we could contact you.
I am still waiting for your call.
SD
Seipati D's update01 Oct 2021, 15:24
Reviewer Update
Good day
Kindly do so and provide a direct line where we could contact you.
I am still waiting for your call.
Kindly do so and provide a direct line where we could contact you.
I am still waiting for your call.
Easton-Berry Collections's replyOfficial
01 Oct 2021, 16:22Good Day Ms Dlamini
Thank you for taking my call.
Please note as per discussion a mail has been sent to you confirming receipt of payment.
Kindly note your request has been escalated and we will keep you updated on the progress of your paid-up letter as advised.
Best Regards
Easton Berry Collections Team
Thank you for taking my call.
Please note as per discussion a mail has been sent to you confirming receipt of payment.
Kindly note your request has been escalated and we will keep you updated on the progress of your paid-up letter as advised.
Best Regards
Easton Berry Collections Team
Easton-Berry Collections's reply01 Oct 2021, 16:22
Official
Good Day Ms Dlamini
Thank you for taking my call.
Please note as per discussion a mail has been sent to you confirming receipt of payment.
Kindly note your request has been escalated and we will keep you updated on the progress of your paid-up letter as advised.
Best Regards
Easton Berry Collections Team
Thank you for taking my call.
Please note as per discussion a mail has been sent to you confirming receipt of payment.
Kindly note your request has been escalated and we will keep you updated on the progress of your paid-up letter as advised.
Best Regards
Easton Berry Collections Team
SD
Seipati D's updateReviewer Update
01 Oct 2021, 16:43Good day
Thank you very much for your quick respond much appreciated. Will wait for your update next week regarding mpaid up letter. Thank you
Thank you very much for your quick respond much appreciated. Will wait for your update next week regarding mpaid up letter. Thank you
SD
Seipati D's update01 Oct 2021, 16:43
Reviewer Update
Good day
Thank you very much for your quick respond much appreciated. Will wait for your update next week regarding mpaid up letter. Thank you
Thank you very much for your quick respond much appreciated. Will wait for your update next week regarding mpaid up letter. Thank you
Easton-Berry Collections's replyOfficial
03 Oct 2021, 22:26Thank you Seipati
The team will be monitoring the account to check when the payment is reflecting with the creditor. We will arrange to speed up the process for your benefit and keep you posted.
Kind Regards
The Easton Berry Collections Team
The team will be monitoring the account to check when the payment is reflecting with the creditor. We will arrange to speed up the process for your benefit and keep you posted.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply03 Oct 2021, 22:26
Official
Thank you Seipati
The team will be monitoring the account to check when the payment is reflecting with the creditor. We will arrange to speed up the process for your benefit and keep you posted.
Kind Regards
The Easton Berry Collections Team
The team will be monitoring the account to check when the payment is reflecting with the creditor. We will arrange to speed up the process for your benefit and keep you posted.
Kind Regards
The Easton Berry Collections Team