TG
Thanduxolo G

1 reviews | Active since Nov 2016

17 Jan 2024, 08:27

No call back when requested

I have been asking for a callback via email for weeks now and till this day no one has bothered to call me back, let alone acknowledge they received my email request.

0
Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply17 Jan 2024, 11:24
Official
Good day Thanduxolo,

Trust you are well.

We confirm receipt of your inquiry and apologize for the delay.
Kindly advise the email address you have used to request a call from our office to enable investigation.
Please note we have escalated your request to arrange for an agent to contact you in the interim.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply19 Jan 2024, 09:51
Official
Good day Thanduxolo,

Trust you are well.

We kindly refer to inquiry and advise you have been assisted.

Please note our system reflects you have been contacted.
Further note an email has been directed to you providing clarity to credit bureau update.

We confirm matter herein has been resolved.

Kind Regards
Maheshree
Easton Berry Collections Team