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Lukas S

1 reviews | Active since May 2013

15 Jan 2024, 06:05

Mr

They do not have a clue what they are doing. 1 YOU CANT hear them.They are arrogant. They can't answer your questions. When you ask them to Send information they can't even do that. My suggestion is block them on phone and e mail and report the poor service, poor is lightly explained

0
Replies (4)
Easton-Berry Collections
Easton-Berry Collections's reply15 Jan 2024, 08:34
Official
Good day Lukas,

Thank you for inquiry.
We apologize for the inconvenience.
Please note an email has been directed to you offline with all details concerning your account.
Kindly be advised statement has been provided with our contact details should you require further assistance.

Kind Regards
Maheshree
Easton Berry Collections Team
LS
Lukas S's update15 Jan 2024, 20:07
Reviewer Update
Again I Battelle to get bank details. After numerous e mails they answer back.You ask send outstanding balance AND BANK details. They are quick to change you for unnecessary costs
Easton-Berry Collections
Easton-Berry Collections's reply16 Jan 2024, 11:53
Official
Dear Mr Lukas

Hope you are doing well.

Our system indicates the team did issue bank details yesterday 15.01.2024.

We will resend same again.

Kind Regards
Chantell
The Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply17 Jan 2024, 11:37
Official
Good day Mr Lukas,

Hope you are well.
Please note we have reversed the SMS charge of R3.45 from your account as requested.
Kindly be advised an updated statement has been provided to you.

We confirm the matter has been resolved.

Kind Regards
Maheshree
The Easton Berry Collections Team