RM
Ramatsimele M
1 reviews | Active since Jun 2015
17 Mar 2025, 23:12
****mers
Kindly be advised to cancel debit order on my account as I have a paid the whole year though my account it’s still overdue,failure to do so will report to Bank Ombudsman .
Will request a refund for those debit orders collected
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Replies (2)0
Replies (2)
Easton-Berry Collections's replyOfficial
18 Mar 2025, 08:21Good day Ramatsimele,
Thank you for inquiry.
Please note our records reflect a payment arrangement was discussed with you regarding the account.
We advise as per the call you agreed to the conditions permitting our office to set up a debit order on a monthly basis until the account is settled.
This payment method was later approved by you via debicheck.
Kindly be advised an email will be directed to you shortly providing further details.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for inquiry.
Please note our records reflect a payment arrangement was discussed with you regarding the account.
We advise as per the call you agreed to the conditions permitting our office to set up a debit order on a monthly basis until the account is settled.
This payment method was later approved by you via debicheck.
Kindly be advised an email will be directed to you shortly providing further details.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply18 Mar 2025, 08:21
Official
Good day Ramatsimele,
Thank you for inquiry.
Please note our records reflect a payment arrangement was discussed with you regarding the account.
We advise as per the call you agreed to the conditions permitting our office to set up a debit order on a monthly basis until the account is settled.
This payment method was later approved by you via debicheck.
Kindly be advised an email will be directed to you shortly providing further details.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for inquiry.
Please note our records reflect a payment arrangement was discussed with you regarding the account.
We advise as per the call you agreed to the conditions permitting our office to set up a debit order on a monthly basis until the account is settled.
This payment method was later approved by you via debicheck.
Kindly be advised an email will be directed to you shortly providing further details.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's replyOfficial
18 Mar 2025, 09:58Good day Ramatsimele,
Thank you for response to our email.
In response to your request, we advise the credit bureau updates are done by the credit provider in respect of contractual obligation.
Thank you for response to our email.
In response to your request, we advise the credit bureau updates are done by the credit provider in respect of contractual obligation.
We acknowledge your request and advise in terms of handover, our office can only escalate an update to the credit provider once the account is settled with our office.
To best assist, we encourage you to avoid checking your credit profile in the interim.
Kind Regards
Maheshree
Easton-Berry Collections Team
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply18 Mar 2025, 09:58
Official
Good day Ramatsimele,
Thank you for response to our email.
In response to your request, we advise the credit bureau updates are done by the credit provider in respect of contractual obligation.
Thank you for response to our email.
In response to your request, we advise the credit bureau updates are done by the credit provider in respect of contractual obligation.
We acknowledge your request and advise in terms of handover, our office can only escalate an update to the credit provider once the account is settled with our office.
To best assist, we encourage you to avoid checking your credit profile in the interim.
Kind Regards
Maheshree
Easton-Berry Collections Team
Kind Regards
Maheshree
Easton-Berry Collections Team