NN
Nnombuso N
1 reviews | Active since Sept 2023
01 Sept 2023, 17:51
****m‼️‼️‼️‼️
So these guys called Me to Make arrangements on my rain account I did they were deducted R250 so it's now 2 months after the deduction today of R250 there we other deduction so all in all they deducted R1500 in one day I can't even dispute Or stop this debit order 😑 they so stupid coz now it means they not professional They ****ming people the worse part the rain company they are not aware of this
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Replies (2)0
Replies (2)
Easton-Berry Collections's replyOfficial
04 Sept 2023, 08:35Good day Nnombuso,
Trust you are well.
Thank you for your complaint which is well received,
Please note our system reflects payment arrangement was concluded on 3 June 2023 for a monthly payment of R250 to be debited on the 1st of every month.
We advise the first payment was set to commence 1 July 2023.
In light of the above we confirm as per our system you have been debited for July to September totalling R 750.
Kindly be advised we will correspond with you offline for proof of the debits amounting to R1500 for further investigation.
Kind Regards
Maheshree
Easton Berry Collections Team
Trust you are well.
Thank you for your complaint which is well received,
Please note our system reflects payment arrangement was concluded on 3 June 2023 for a monthly payment of R250 to be debited on the 1st of every month.
We advise the first payment was set to commence 1 July 2023.
In light of the above we confirm as per our system you have been debited for July to September totalling R 750.
Kindly be advised we will correspond with you offline for proof of the debits amounting to R1500 for further investigation.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply04 Sept 2023, 08:35
Official
Good day Nnombuso,
Trust you are well.
Thank you for your complaint which is well received,
Please note our system reflects payment arrangement was concluded on 3 June 2023 for a monthly payment of R250 to be debited on the 1st of every month.
We advise the first payment was set to commence 1 July 2023.
In light of the above we confirm as per our system you have been debited for July to September totalling R 750.
Kindly be advised we will correspond with you offline for proof of the debits amounting to R1500 for further investigation.
Kind Regards
Maheshree
Easton Berry Collections Team
Trust you are well.
Thank you for your complaint which is well received,
Please note our system reflects payment arrangement was concluded on 3 June 2023 for a monthly payment of R250 to be debited on the 1st of every month.
We advise the first payment was set to commence 1 July 2023.
In light of the above we confirm as per our system you have been debited for July to September totalling R 750.
Kindly be advised we will correspond with you offline for proof of the debits amounting to R1500 for further investigation.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's replyOfficial
06 Sept 2023, 15:31Good day Nnombuso,
Hope you are well.
Please note your account has been investigated as per correspondence offline.
We advise your account has been closed on our system as per client instruction.
We confirm your inquiry has been resolved concerning the extra charges which the credit provider has confirmed will be refunded.
Kind Regards
Maheshree
Easton Berry Collections Team
Hope you are well.
Please note your account has been investigated as per correspondence offline.
We advise your account has been closed on our system as per client instruction.
We confirm your inquiry has been resolved concerning the extra charges which the credit provider has confirmed will be refunded.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply06 Sept 2023, 15:31
Official
Good day Nnombuso,
Hope you are well.
Please note your account has been investigated as per correspondence offline.
We advise your account has been closed on our system as per client instruction.
We confirm your inquiry has been resolved concerning the extra charges which the credit provider has confirmed will be refunded.
Kind Regards
Maheshree
Easton Berry Collections Team
Hope you are well.
Please note your account has been investigated as per correspondence offline.
We advise your account has been closed on our system as per client instruction.
We confirm your inquiry has been resolved concerning the extra charges which the credit provider has confirmed will be refunded.
Kind Regards
Maheshree
Easton Berry Collections Team