NG
Noluthando G

1 reviews | Active since Jun 2024

21 Jun 2024, 08:49

Legal fees not mentioned

Good day I had a debt with rain that I have finished paying and I keep getting calls saying that I haven’t finished my payments and I owe legal fees that I was never informed about and never acknowledged. After informing one of the consultants I was told that they would go back to the first call to listen to the recording and to date I haven’t any feedback to dat Your consultants are very rude

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Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply21 Jun 2024, 09:10
Official
Good day Noluthando G,

Trust you are well.
Thank you for inquiry herein.
Please note the matter will be assessed and feedback provided to you accordingly.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply21 Jun 2024, 14:21
Official
Good day Noluthando G,

Please note the account has been investigated.
We advise the account has been handed over to our office for debt recovery on behalf of Rain.
Kindly note as per the terms and conditions agreed to upon subscribing to Rain, a clause did stipulate should you default on the account the Service Provider reserves the right  to collect any outstanding amounts due.
In light of the above, we conclude you are liable for the account balance inclusive of all fees.

We conclude inquiry herein is resolved with a detailed email been directed to you inclusive of current account statement supp****.
You are encouraged to please contact our office to discuss payment arrangements.

Kind Regards
Maheshree
Easton Berry Collections Team