KM
Katlego M

1 reviews | Active since Aug 2017

19 Dec 2023, 17:08

Leave me alone in peace please

These attorneys keep calling saying I have been handed over by Rain but I keep explaining to them that I had a month to month contract with Rain in 2020 and canceled it one month after as my area didn't have enough network coverage. Upon cancelation I wasn't aware of any outstanding amounts and Rain has never attempted to call me or contact me. The agents I speak to keep saying they will escalate the matter to Rain but nothing is happening and I am consistently harassed by these people.

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Replies (4)
Easton-Berry Collections
Easton-Berry Collections's reply19 Dec 2023, 18:38
Official
Dear Katlego

We acknowledge receipt of your complaint and advise that an agent will investigate your matter first thing in the morning.

Kind Regards
Chantell
The Easton Berry Collections Team
KM
Katlego M's update20 Dec 2023, 08:35
Reviewer Update
Thank you. Please can this be solved because it is bringing stress in my life
Easton-Berry Collections
Easton-Berry Collections's reply20 Dec 2023, 10:17
Official
Dear Katlego

The team is working on the matter this morning and we will keep you posted offline as well,

Kind Regards
Chantell
The Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply03 Jan 2024, 12:34
Official
Good day Katlego,

Hope you are well.

Please note your account has been closed on our system as per client instruction.
We confirm your inquiry is resolved.

Kind Regards
Easton Berry Collections Team