FL
Fabian L

1 reviews | Active since May 2013

23 Nov 2023, 10:38

Just want a letter

My story with this company has been weird to say the most i have done what was required of me to get my account paid up and all i ask was a paid up letter i have been waiting close on 4 weeks for a letter from the company i have emailed and no response received i phone with no proper feedback i am not asking for much just a paid up letter. service is not great guys

0
Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply23 Nov 2023, 11:11
Official
Good day Nevin,

Trust you are well.
Thank you for your complaint which is well received.

Please note our system indicates the team are liaising with head office concerning the paid up letter.
We advise an inquiry will be escalated to the team for urgent feedback.

Kindly be advised progress updates will be provided to you offline until the matter is resolved.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply27 Nov 2023, 12:12
Official
Good day Nevin,

Hope you are well.
Please note we have received confirmation from client.

Kindly be advised paid up letter has been issued to you.
We confirm matter herein is resolved.

Kind Regards
Maheshree
Easton Berry Collections Team