CD
Cindy D
1 reviews | Active since Nov 2023
15 Oct 2024, 13:24
Is Easton Berry still open???
How are these people still open? The number provided by Edgars who hands over their clients for not paying to this client doesn't not work. This is the reason why they never get their money because they handed their debt to a company that doesn't even answer the phone. You cannot access the website either. How do you actually contact this company? The service is very bad I have been battling for a few days to get a hold of someone to assist me. This company's communication lines is really bad.
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Replies (4)0
Replies (4)
Easton-Berry Collections's replyOfficial
15 Oct 2024, 13:32Good day Cindy,
Thank you for inquiry.
Yes our office is still open.
We advise an email will be directed to you shortly providing our contact details.
Further be advised your account is not traceable on our system at present.
Kind Regards
Easton-Berry Collections Team
Thank you for inquiry.
Yes our office is still open.
We advise an email will be directed to you shortly providing our contact details.
Further be advised your account is not traceable on our system at present.
Kind Regards
Easton-Berry Collections Team
Easton-Berry Collections's reply15 Oct 2024, 13:32
Official
Good day Cindy,
Thank you for inquiry.
Yes our office is still open.
We advise an email will be directed to you shortly providing our contact details.
Further be advised your account is not traceable on our system at present.
Kind Regards
Easton-Berry Collections Team
Thank you for inquiry.
Yes our office is still open.
We advise an email will be directed to you shortly providing our contact details.
Further be advised your account is not traceable on our system at present.
Kind Regards
Easton-Berry Collections Team
CD
Cindy D's updateReviewer Update
15 Oct 2024, 14:48How did you trace my account t without any details? No one spoke to me to ask what my details are so how do you know who I am. Honestly it's frustrating to be pushed back and forth like this for such a long time. Your contact numbers are still not going through. A reply on my message but no assistance was provided. The email I received told me to go back to to RCS to start this same process again as per *** can the service really gets more worse ?
CD
Cindy D's update15 Oct 2024, 14:48
Reviewer Update
How did you trace my account t without any details? No one spoke to me to ask what my details are so how do you know who I am. Honestly it's frustrating to be pushed back and forth like this for such a long time. Your contact numbers are still not going through. A reply on my message but no assistance was provided. The email I received told me to go back to to RCS to start this same process again as per *** can the service really gets more worse ?
Easton-Berry Collections's replyOfficial
15 Oct 2024, 15:07Good day Ms Cindy,
Please note your personal details were used from the information you provided on your complaint logged.
We understand your frustration and will reach out to RCS Group on your behalf.
Kindly be advised feedback will be provided to you via email.
Kind Regards
Maheshree
Easton-Berry Collections Team
Please note your personal details were used from the information you provided on your complaint logged.
We understand your frustration and will reach out to RCS Group on your behalf.
Kindly be advised feedback will be provided to you via email.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply15 Oct 2024, 15:07
Official
Good day Ms Cindy,
Please note your personal details were used from the information you provided on your complaint logged.
We understand your frustration and will reach out to RCS Group on your behalf.
Kindly be advised feedback will be provided to you via email.
Kind Regards
Maheshree
Easton-Berry Collections Team
Please note your personal details were used from the information you provided on your complaint logged.
We understand your frustration and will reach out to RCS Group on your behalf.
Kindly be advised feedback will be provided to you via email.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's replyOfficial
16 Oct 2024, 13:00Good day Ms Cindy,
Please note as per feedback from RCS, your account has been allocated to an external debt collector.
We advise details have been provided over email.
We confirm inquiry herein has been resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team
Please note as per feedback from RCS, your account has been allocated to an external debt collector.
We advise details have been provided over email.
We confirm inquiry herein has been resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply16 Oct 2024, 13:00
Official
Good day Ms Cindy,
Please note as per feedback from RCS, your account has been allocated to an external debt collector.
We advise details have been provided over email.
We confirm inquiry herein has been resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team
Please note as per feedback from RCS, your account has been allocated to an external debt collector.
We advise details have been provided over email.
We confirm inquiry herein has been resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team