KM
Karabo M

1 reviews | Active since Aug 2014

24 Dec 2019, 13:42

Irritated

After months of paying my account, I settle it. But when I have to get my paid up letter, I have to get the run around?! I have sent my POP to two people in your department and guess what? None of them have ever sent an acknowledgement email, stating that they received my POP or whether they have sent a request for my paid up letter. How long must this go on for???

0
Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply06 Jan 2020, 09:30
Official
Good day Karabo

Thank you for your complaint which we do acknowledge receipt of.  Your paid up letter has been sent to yourself as per request.

We trust all is in order.

Best Regards
The Easton Berry Collections Team