NN
Nhlanha N

1 reviews | Active since Nov 2021

15 Aug 2024, 10:05

I don’t owe Truworths anything

I have been paying my account in store at Birch acres Truworths, and now I get an email from Eston berry Attorneys telling me I have an outstanding of 973, which I paid R283 which was the balance remaining. I have receipts show there is not outstanding balance, please clear my name and this account must be closed

0
Replies (3)
Easton-Berry Collections
Easton-Berry Collections's reply15 Aug 2024, 10:41
Official
Good day Nhlanhla N,

Thank you for inquiry.
Please note the account has been handed over to our office for debt recovery on behalf of Truworths.
We advise the account is administered as per the Debt Collectors Act 114 of 1998 hence subjected to fees.
In light of the above-mentioned Act, we advise store balances are null and void in respect of handover.
Further note as per the original credit agreement with the Credit Provider, you are liable for the account balance plus legal costs.

We confirm a detailed email has been directed to you with details of your account and confirm matter herein is resolved.

Kind Regards
Maheshree
Easton-Berry Collections Team
NN
Nhlanha N's update23 Aug 2024, 11:59
Reviewer Update
At first they said I owe 900 now I’m getting a statement of R1029.
  • Please close this account I don’t owe you anything and your company is ***********, does not know what they are doing
If you requesting proof feel free to reach to me and the nonsense the company sent to me
Easton-Berry Collections
Easton-Berry Collections's reply24 Aug 2024, 01:05
Official
Good day Nhlanhla,

Thank you for response. 
Please note as advised above your account has been handed over for debt recovery on behalf of the Credit Provider. 
In light of the above, the account is administered as per the Debt Collectors Act 114 of 1998 hence subjected to charges. 
We advise failure to make payment will result in the account being tracked which will result in additional charges accordingly. 

You are encouraged to please contact our office to discuss payment arrangements in this regard.

Kind Regards
Maheshree
Easton-Berry Collections Team