AH
Abegail H

1 reviews | Active since May 2025

30 May 2025, 16:49

I am starting to suspect them REALLY.

I am almpst finished witj all my accounts just owed less than R200 and than I get debited twice almos driple the ammount .With noway to directly contact them all email accounts relating to debits are false.You seriously need to work on you transparancy and communications with clients.I was looking for my completion letter but now they taking more than owed this is too much I am starting to suspect them.Id like it if tjey can give you a call and talk to you do yoi can ask question and they can look into it.Not i send an email they reply eith another email address to contact stressing me out.This a full time job to get them dtill six months I camt reach no one

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Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply02 Jun 2025, 11:36
Official
Dear Abegail H,

Thank you for bringing your concern to our attention. We want you to know that your complaint has been received and is being treated with care. One of our dedicated agents will be reaching out to you today to offer support and assistance.

We truly appreciate your patience and the opportunity to assist.

Warmest regards, 

Chantell
The Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply04 Jun 2025, 13:25
Official
Good day Abegail

Trust you are well.

Please be advised that a paid up letter and statements have been issued.

We believe that the matter has been resolved.

Kind Regards
Hlengiwe
Easton-Berry Collections