BM
Bonolo M
1 reviews | Active since Apr 2024
23 Apr 2024, 07:52
I am being harassed by these people!
These people have been calling me none stop since 2022 about the rain account that I cancelled and that Rain came to collect their router. I tell them I don’t work, nor does my mom and I tell them to send me their account details and I can try make a plan and they never do. The agents are very rude and don’t listen. I’m tired of getting called from them, I am a 22 year old student with no job and student loans, how do they expect me to pay for such. Especially considering I’ve explained to 50 people that I cancelled my account and yet I’m being harassed
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Replies (2)0
Replies (2)
Easton-Berry Collections's replyOfficial
23 Apr 2024, 08:18Good day Bonolo.
Thank you for complaint herein.
Please note an email will be directed to you shortly to attain the cancellation proof and any correspondence in support of cancellation for investigation.
We advise the team are unable to issue bank details without capturing a payment arrangement.
Kind Regards
Maheshree
Easton Berry Collections Team
Thank you for complaint herein.
Please note an email will be directed to you shortly to attain the cancellation proof and any correspondence in support of cancellation for investigation.
We advise the team are unable to issue bank details without capturing a payment arrangement.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply23 Apr 2024, 08:18
Official
Good day Bonolo.
Thank you for complaint herein.
Please note an email will be directed to you shortly to attain the cancellation proof and any correspondence in support of cancellation for investigation.
We advise the team are unable to issue bank details without capturing a payment arrangement.
Kind Regards
Maheshree
Easton Berry Collections Team
Thank you for complaint herein.
Please note an email will be directed to you shortly to attain the cancellation proof and any correspondence in support of cancellation for investigation.
We advise the team are unable to issue bank details without capturing a payment arrangement.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's replyOfficial
25 Apr 2024, 13:15 Good day Bonolo,
Trust you are well.
We kindly refer to inquiry.
Please note we have requested proof of cancellation to enable further assistance however did not receive the same from you.
In light of the above, we advise you are liable for the account in respect of balance handed over for debt recovery subjected to further costs as per the Debt Collectors Act 114 of 1998.
We advise your account will be tracked with emails and calls directed to you in attempts of securing a payment arrangement.
Further note inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team
Trust you are well.
We kindly refer to inquiry.
Please note we have requested proof of cancellation to enable further assistance however did not receive the same from you.
In light of the above, we advise you are liable for the account in respect of balance handed over for debt recovery subjected to further costs as per the Debt Collectors Act 114 of 1998.
We advise your account will be tracked with emails and calls directed to you in attempts of securing a payment arrangement.
Further note inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply25 Apr 2024, 13:15
Official
Good day Bonolo,
Trust you are well.
We kindly refer to inquiry.
Please note we have requested proof of cancellation to enable further assistance however did not receive the same from you.
In light of the above, we advise you are liable for the account in respect of balance handed over for debt recovery subjected to further costs as per the Debt Collectors Act 114 of 1998.
We advise your account will be tracked with emails and calls directed to you in attempts of securing a payment arrangement.
Further note inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team
Trust you are well.
We kindly refer to inquiry.
Please note we have requested proof of cancellation to enable further assistance however did not receive the same from you.
In light of the above, we advise you are liable for the account in respect of balance handed over for debt recovery subjected to further costs as per the Debt Collectors Act 114 of 1998.
We advise your account will be tracked with emails and calls directed to you in attempts of securing a payment arrangement.
Further note inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team