CP
Chris P

1 reviews | Active since Apr 2024

23 Apr 2024, 13:22

Horrible Experience

They have removed my review a number of times after I have shared my experience. They would not provide me with a clear statement of how the charges of interest we calculated after I had cleared my account.

0
Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply25 Apr 2024, 09:51
Official
 Good day Chris P,  Trust you are well. Thank you for taking my call.  We understand your inquiry regarding the account and charges billed and confirm the following as discussed:
The account was handed over to our office for collection on behalf of Rain.
In respect of handover to our office the account was administered as per the Debt Collectors Act 114 of 1998 hence subjected to fees.
We advise detailed breakdown mentioned on email to you.
Please note your account is settled with our office and has reverted to Rain Service Provider.
We confirm your inquiry has been resolved with our office  and contact is to be made with Rain Network directly going forward.

Kind Regards
Maheshree
Easton Berry Collections Team