FK
Fortune K

1 reviews | Active since Apr 2013

07 Nov 2023, 09:12

Harrassment

These people are harassing me - more than 10 calls per day over a paid up account closed account. How is it my fault that their systems and Rain's systems are not insync. Please do your job and stop the harassment.

0
Replies (3)
Easton-Berry Collections
Easton-Berry Collections's reply07 Nov 2023, 09:31
Official
Good day Fortune,

Please note your complaint is well received.
Kindly be advised the matter is under investigation.

We will provide feedback soonest.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply17 Nov 2023, 13:14
Official
Good day Fortune,

We apologize for the delay.

Please note we are currently awaiting feedback from Rain head office concerning your account.
We advise an urgent follow-up has been escalated.

Kindly be advised feedback will be provided once received.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply24 Nov 2023, 13:41
Official
Good day Fortune,

Hope you are well.

Please note we have received feedback from client.
Kindly be advised your account has been updated to paid up.

We confirm paid up letter issued to you and matter herein resolved.

Kind Regards
Maheshree
Easton Berry Collections Team