AF
Andrea F

1 reviews | Active since Sept 2024

03 Sept 2024, 10:27

Harassing Easton Berry Collectors

2021i cancelled my RAIN due to always losing signal. RAIN courier collected the modem and RAIN confirmed in di but owe any monies balance is ZERO.

Now they call me daily sometimes 4 times a day I have now blocked them they worse than cochroaches

0
Replies (6)
Easton-Berry Collections
Easton-Berry Collections's reply03 Sept 2024, 11:00
Official
Good day Andrea F,

Thank you for inquiry herein.
Please note the matter has been escalated for urgent investigation.
We advise feedback will be provided accordingly.

Kind Regards
Maheshree
Easton-Berry Collections Team
AF
Andrea F's update03 Sept 2024, 11:06
Reviewer Update
Three years later..... if there are any costs RAIN can write it off I will not be accounted fo there negligence and incompetency in the work place.

This deal was cancelled in 2021 and I paid in Total 2 of my many bills whereby I NEVER RECEIVE SIGNAL and modem never worked the reason it was returned should not have paid fior a modem that was sold under false presences

Now they want 3 weeks money

I will rather stand Infront of the judge than pay the creditors or RAIN fir a final 3 week account as they say

I got a call from RAIN advising they received the modem.back I do not owe anything and the account was closed
Easton-Berry Collections
Easton-Berry Collections's reply03 Sept 2024, 11:25
Official
Good day Andrea F,

Thank you for your response.
Please note the account was handed over to our office for debt recovery on behalf of Rain since 24.10.2023.
 
We acknowledge inquiry and advise our system reflects last payment receipted by Rain in respect of the above account was on 01.09.2022.
Our system reflects your last invoice was billed on 31.10.2022 hence balance outstanding.
Kindly note the last invoice billed is less than 2 years ago.
In respect of the dispute and information provided herein, we advise the matter has been escalated to Rain for further assistance.

We advise feedback will be provided soonest.

Kind Regards
Maheshree
Easton-Berry Collections Team
AF
Andrea F's update03 Sept 2024, 13:25
Reviewer Update
I have sent you closure statement as well.as correspondence from.Rain and final payment

Kindly remove me from yr database
Easton-Berry Collections
Easton-Berry Collections's reply03 Sept 2024, 13:44
Official
Good day Andrea,

Thank you for all supporting documents and screenshots supp****.
Please note we are liaising with Rain regarding the matter.

Kindly be advised feedback will be provided accordingly.

Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply09 Sept 2024, 11:51
Official
Good day Ms Andrea Frylinck, 
 
Trust you are well. 
 
We kindly refer to inquiry herein.
Please note Rain has confirmed the account is no longer in arrears in respect of payment made on 03.09.2024. 
Kindly be advised the account has reverted to Rain and will be closed on our system in this regard. 
 
We confirm inquiry herein is resolved. 

Kind Regards
Maheshree
Easton-Berry Collections Team