eM
emmanuel M

1 reviews | Active since Oct 2013

09 Sept 2022, 12:54

handed over account

i paid up my ackermans account that was handed over to this company after they call me serveral times

after 2 months of getting paid up letter from them now ackermans reinstated my debt tht i settled claiming they dont know anything about easton berry it seems i have been ****ed money since ackermans doesnt want to update the debt that i settled with easton berry

0
Replies (7)
Easton-Berry Collections
Easton-Berry Collections's reply09 Sept 2022, 13:33
Official
Good day Emmanuel

We hope you are well.

Our system indicates that you have settled the account recently in August.

We will check in with our team to arrange with head office for an urgent credit bureau update from their side.

Our team will keep you posted,

Kind Regards
Chantell
The Easton Berry Collections Team

eM
emmanuel M's update09 Sept 2022, 13:37
Reviewer Update
good day Chantell


thanks for urgent respond
my worry is as per report under ADS group it is updated but Ackermans still has the balance of 1708 open and they dont want to update saying this account was not handed over
Easton-Berry Collections
Easton-Berry Collections's reply09 Sept 2022, 14:02
Official
Our team is investigating and will keep you in the loop until resolved.

eM
emmanuel M's update09 Sept 2022, 14:12
Reviewer Update
Thanks alot for your kind response and assistance
Easton-Berry Collections
Easton-Berry Collections's reply12 Sept 2022, 09:08
Official
Good Day Emmanuel

Thank you for your patience.

We confirm it is a pleasure to be off assistance.

Kindly note a follow-up has been referred to the team for progress update.

Kind Regards
Maheshree
The Easton Berry Collections Team
eM
emmanuel M's update13 Sept 2022, 15:34
Reviewer Update
good day Maheshree,

thanks for your response ,just for follow up on this can you knindly advice with the progress in this matter,

regards
Easton-Berry Collections
Easton-Berry Collections's reply13 Sept 2022, 16:01
Official
Good day Emmanuel 

Please note we are not a credit provider hence unable to update your credit profile.
We have referred the matter to head office for assistance on update however are not in receipt of feedback.

We advise the team will follow-up in this regard.

Kind Regards
Maheshree
Easton Berry Collections Team