KK
Kennethea K
1 reviews | Active since Aug 2021
04 Aug 2021, 11:04
Failing to provide paid up letter
Horrible service. I have been waiting for my paid up letter for my Identity account for over 4 months now. I have called on several occasions and have been given the runaround ever since. They don't respond on emails after being told I need to request a letter via email. Ridiculous and unprofessional.
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Replies (1)
Easton-Berry Collections's replyOfficial
05 Aug 2021, 15:20Good Day Miss Harker
Thank you for your complaint, which is well received on our side.
We confirm that your account is indeed settled and has been closed on our system.
Please note the team have issued a paid-up letter to you on 05.08.2021.
We confirm that this matter is now resolved.
Best Regards
The Easton Berry Collections Team
Thank you for your complaint, which is well received on our side.
We confirm that your account is indeed settled and has been closed on our system.
Please note the team have issued a paid-up letter to you on 05.08.2021.
We confirm that this matter is now resolved.
Best Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply05 Aug 2021, 15:20
Official
Good Day Miss Harker
Thank you for your complaint, which is well received on our side.
We confirm that your account is indeed settled and has been closed on our system.
Please note the team have issued a paid-up letter to you on 05.08.2021.
We confirm that this matter is now resolved.
Best Regards
The Easton Berry Collections Team
Thank you for your complaint, which is well received on our side.
We confirm that your account is indeed settled and has been closed on our system.
Please note the team have issued a paid-up letter to you on 05.08.2021.
We confirm that this matter is now resolved.
Best Regards
The Easton Berry Collections Team