EXTREMELY BAD SERVICE!!

Item: Easton-Berry Collections
Rating: 1
Author: Alida P

I have been asking for a statement monthly but don't receive any! I spoke to Selindile on 26 September 2025 who promised to send me an updated statement as I need to see if all my payments are allocated. No reply to my emails sent to ***. SO FRUSTRATING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful (0)

Replies (2)

Easton-Berry Collections's replyOfficial

06 Oct 2025, 09:05

Dear Alida P

We trust you are well.

Our team will arrange for an urgent statement to be issued to you today.

Warm Regards
Chantell
The Easton Berry Collections Team

Easton-Berry Collections's reply06 Oct 2025, 09:05

Official

Dear Alida P

We trust you are well.

Our team will arrange for an urgent statement to be issued to you today.

Warm Regards
Chantell
The Easton Berry Collections Team

Easton-Berry Collections's replyOfficial

07 Oct 2025, 14:52

Dear Alida

Trust you are well.

We wish to formally advise that a statement relating to your account was issued on 06 October 2025. We understand that the outstanding matter has since been addressed, and we trust everything is now in order.

Please accept our sincere apologies for any inconvenience this may have caused.

We appreciate your patience and cooperation during this process.

Should you require any further assistance, please don’t hesitate to contact us.

Kind regards

Hlengiwe

Easton -Berry Collections Team

Easton-Berry Collections's reply07 Oct 2025, 14:52