CN
Charlotte N
1 reviews | Active since May 2019
03 May 2019, 19:25
Easton Berry - The Worst
They have been trying to sort out a problem for the past 3 days, promising to phone back, but no one phones you back!
When you try to follow up, you are on hold for 10-15minutes at a time, and all the managers are in a meeting no one can assist you!
I have settled my account, according to what their operators said, and now it has been a problem to get my settlement letter which I need ASAP!
Worst service and unprofessional people I have ever delt with.
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Easton-Berry Collections's replyOfficial
04 May 2019, 15:53Good Day Charlotte N
Thank you for your complaint. May we kindly request for you to supply your account reference or your ID number to *** in order for us to identify your matter and address the same accordingly.
Kind Regards
The Easton Berry Collections Team
Thank you for your complaint. May we kindly request for you to supply your account reference or your ID number to *** in order for us to identify your matter and address the same accordingly.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply04 May 2019, 15:53
Official
Good Day Charlotte N
Thank you for your complaint. May we kindly request for you to supply your account reference or your ID number to *** in order for us to identify your matter and address the same accordingly.
Kind Regards
The Easton Berry Collections Team
Thank you for your complaint. May we kindly request for you to supply your account reference or your ID number to *** in order for us to identify your matter and address the same accordingly.
Kind Regards
The Easton Berry Collections Team