MM
Mbali M
1 reviews | Active since Jan 2025
29 Mar 2025, 19:15
Easton Berry or Core Connect stop calling me close account
My word, Core connect can you close my account as I am still getting calls and billed for them. I refuse to pay for calls you’re making to me when I disputed the account for months on end and waiting for resolution. Why should I pay for the calls of no resolution.
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Replies (2)0
Replies (2)
Easton-Berry Collections's replyOfficial
31 Mar 2025, 08:05Good day Mbali,
Thank you for affording us the opportunity to assist.
Please note our records reflect 2 accounts.
We advise an email will be directed to you shortly with further details to establish a resolve.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for affording us the opportunity to assist.
Please note our records reflect 2 accounts.
We advise an email will be directed to you shortly with further details to establish a resolve.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply31 Mar 2025, 08:05
Official
Good day Mbali,
Thank you for affording us the opportunity to assist.
Please note our records reflect 2 accounts.
We advise an email will be directed to you shortly with further details to establish a resolve.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for affording us the opportunity to assist.
Please note our records reflect 2 accounts.
We advise an email will be directed to you shortly with further details to establish a resolve.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's replyOfficial
31 Mar 2025, 08:41Good day Mbali,
Thank you for inquiry.
Please note a mail has been directed to you.
We confirm as per Inquiry previously logged in January 2025, you were advised the account is administered in accordance with the Debt Collectors Act 114 of 1998 hence subjected to fees.
Your dispute was escalated and fees reversed in respect of you not being aware of call charges at the time and you were advised that you will be liable for the fees incurred going forward.
In the interest of resolving your matter, you were encouraged to contact our office to discuss payment arrangements regarding the balance on the account concerned at the time.
We acknowledge payment made in February 2025 however advise this payment did not settle the account.
You are once again encouraged to contact our office to discuss payment arrangements to avoid further calls.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for inquiry.
Please note a mail has been directed to you.
We confirm as per Inquiry previously logged in January 2025, you were advised the account is administered in accordance with the Debt Collectors Act 114 of 1998 hence subjected to fees.
Your dispute was escalated and fees reversed in respect of you not being aware of call charges at the time and you were advised that you will be liable for the fees incurred going forward.
In the interest of resolving your matter, you were encouraged to contact our office to discuss payment arrangements regarding the balance on the account concerned at the time.
We acknowledge payment made in February 2025 however advise this payment did not settle the account.
You are once again encouraged to contact our office to discuss payment arrangements to avoid further calls.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply31 Mar 2025, 08:41
Official
Good day Mbali,
Thank you for inquiry.
Please note a mail has been directed to you.
We confirm as per Inquiry previously logged in January 2025, you were advised the account is administered in accordance with the Debt Collectors Act 114 of 1998 hence subjected to fees.
Your dispute was escalated and fees reversed in respect of you not being aware of call charges at the time and you were advised that you will be liable for the fees incurred going forward.
In the interest of resolving your matter, you were encouraged to contact our office to discuss payment arrangements regarding the balance on the account concerned at the time.
We acknowledge payment made in February 2025 however advise this payment did not settle the account.
You are once again encouraged to contact our office to discuss payment arrangements to avoid further calls.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for inquiry.
Please note a mail has been directed to you.
We confirm as per Inquiry previously logged in January 2025, you were advised the account is administered in accordance with the Debt Collectors Act 114 of 1998 hence subjected to fees.
Your dispute was escalated and fees reversed in respect of you not being aware of call charges at the time and you were advised that you will be liable for the fees incurred going forward.
In the interest of resolving your matter, you were encouraged to contact our office to discuss payment arrangements regarding the balance on the account concerned at the time.
We acknowledge payment made in February 2025 however advise this payment did not settle the account.
You are once again encouraged to contact our office to discuss payment arrangements to avoid further calls.
Kind Regards
Maheshree
Easton-Berry Collections Team